Privacy Policy

Privacy Policy
Soul House Events Ltd
Effective Date: 27/02/2025

Soul House Events Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (soulhouseevents.co.uk) or engage with our services.

1. Information We Collect

We collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number
• Booking Details: Event information, date, venue, and special requests
• Technical Data: IP address, browser type, and browsing behaviour on our website
• Social Media Interactions: When you engage with us via social platforms

2. How We Use Your Information

We use your information to:

• Process event bookings and provide our services
• Communicate with you regarding inquiries, bookings, and updates
• Improve our website and services based on customer feedback
• Comply with legal obligations

3. How Long We Keep Your Data

We retain customer data only as long as necessary for the purpose it was collected. For event bookings, information will be kept until the event is completed, after which it will be securely deleted unless required for legal, administrative, or accounting purposes.

4. Sharing Your Data

We do not sell or trade your personal data. However, we may share it with trusted third parties when necessary, such as:

• Venues or suppliers directly involved in fulfilling your booking
• Legal authorities if required by law

5. Your Rights Under GDPR

If you are based in the UK or the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of incorrect data
• Erasure: Request deletion of your data when no longer necessary
• Objection: Object to data processing for marketing purposes
• Data Portability: Request transfer of your data to another provider

To exercise any of these rights, please contact us at info@soulhouseevents.co.uk

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences via your browser settings.

7. Security of Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

9. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date

10. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Soul House Events Ltd
Leeds, LS26 0NL
info@soulhouseevents.co.uk